Customization Suite  

ShipBob’s Customization Suite enables your business to create unforgettable unboxings that will delight your customers. Brands can use their own custom branded boxes and poly mailers, include marketing inserts to encourage repeat purchasing, and even give customers the option to include personalized gift notes. 

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Strategically distribute and place inventory  

With ShipBob’s Inventory Placement Program, brands can streamline operations and reclaim time previously spent on manually distributing inventory.  

Leveraging your historical order data, ShipBob’s proprietary algorithm automates inventory allocation by calculating the optimal split of inventory across our dozens of fulfillment centers that enables you to meet demand while minimizing shipping costs and transit times. From there, brands just need to send products to a single ShipBob receiving hub, and we’ll do the rest.  

We also provide replenishment recommendations to make inventory placement to help you save even more time and reduce stockouts.

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Lot tracking

The ability to manage items with lot codes and expiration dates is crucial for brands that sell consumable goods, such as pet food, vitamins, treats, and more.    

ShipBob’s lot tracking capabilities allow you to instruct us how to separate and store items based on their lot numbers and expiration dates, all configured in ShipBob’s intuitive, easy-to-use dashboard. 

We support order prioritization so that orders can be fulfilled in order of the purchase date. Our shipping logic is designed to automatically assign inventory to an order based on the expiration date, ensure items with the nearest expiration date are sent out first.  

ShipBob also allows lot product return to sender (RTS) orders to be restocked depending on their minimum shelf life. If a lot product is RTS, ShipBob will inspect each product to ensure it’s unopened and undamaged, review the lot number and expiration date to check it matches the information in your dashboard, upload a photo of the returned item’s lot information, and will automatically restock it if it is safe to do so and if you’ve selected “restock” as your preference.  

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Omnichannel fulfillment through a single partner 

Fulfill and ship in-store and online orders for popular retailers to reach customers wherever they shop for their pet products.  

ShipBob can fulfill EDI-compliant retail dropshipping orders or retail distribution orders (or in some cases, both) for retailers such as Chewy, Petco, Petsmart, Pet Supply Plus, Amazon, TikTok Shop, Target, Walmart, Tractor Supply, and more. We adhere to each retailer’s unique compliance requirements to preserve the relationship for your brand, and deliver a unified platform to achieve visibility across all your channels.  

Connectivity & integrations

ShipBob’s turnkey integrations with all major ecommerce channels and tools – including Shopify, NetSuite, SPS Commerce, Gorgias, Klaviyo, Loop, After Ship, and more – enable you to grow your business smarter, faster, and stronger than ever before. 

You can access the 40+ integrations on our App Store directly from your ShipBob dashboard to connect your tech stack to power your business and leverage ShipBob’s Developer API for custom builds.