The Complete Guide to Shein Shipping: Delivery Times, Carriers, and How to Ship with Shein

Verified & Reviewed

Written By

Written By

Subscribe for More

Shein has become a household name for fast fashion, thanks to its trendy, affordable products. But it’s not just the prices or variety that make Shein stand out — their logistics and shipping strategies are also pretty impressive. With around 880,000 orders processed daily, their fulfillment operations have to be efficient, precise, and scalable to meet the demands of their global customer base.

If you’re curious about how Shein’s shipping works or want to take a page from their logistics playbook, this guide is for you. We’ll break down Shein’s shipping process, delivery times, costs, and how tools like ShipBob’s WMS and services can help ecommerce brands achieve similar efficiency.

How does Shein shipping and fulfillment work?

Shein’s logistics thrive on strategic planning and smart partnerships. For an ecommerce platform of Shein’s scale, every detail matters, from deciding where to store products and selecting the best carriers for delivery to managing finer details like stock rotation practices, such as FIFO (First In, First Out) or LIFO (Last In, First Out).

Shein shipping process explained

Every stage, from order placement to final delivery, is carefully managed to ensure customers have a smooth experience. Below, is a step-by-step overview of Shein’s shipping process.

  1. Order placement: Customers browse Shein’s extensive online catalog and place orders through their Shein account.
  2. Order processing: Once an order is placed, it is processed through Shein’s system, where inventory tools are used to check item availability. Shein leverages just-in-time (JIT) inventory management so if an item is not in stock, a small batch order is placed to replenish inventory quickly.
  3. Fulfillment from China or regional warehouses: Shein works with 3PLs to store popular products in regional warehouses worldwide for faster delivery. If an item isn’t available locally, it’s shipped directly from Shein’s facilities in China.
  4. Packaging and carrier hand-off: Once an order is prepared, it’s packaged and handed over to a shipping carrier. If the shipment is coming from their China-based warehouse it is usually shipped via China Post
  5. Tracking updates: Shein provides customers with tracking information to monitor the shipment’s progress.
  6. Delivery to final destination: Shein collaborates with various carriers, such as USPS for U.S. deliveries and DHL or FedEx for international shipments, to ensure efficient last-mile transit.

Shein delivery services & carriers

Shein’s delivery network relies heavily on partnerships between global and local carriers. Here’s a quick overview of how they handle it:

  • In the U.S., USPS is a go-to for getting packages to customers’ doors.
  • In the UK, Shein often relies on couriers like Yodel or Royal Mail to handle regional deliveries.
  • In Canada, Shein primarily partners with UniUni.
  • For international express orders, carriers like DHL or Fedex come into play for their speed and reliability.

Order tracking and fulfillment status updates

Once your order has been shipped you’ll receive a tracking number so you can keep an eye on your package while it’s in transit. Simply log in to your account, navigate to your orders, find the track button, and review everything from its shipping progress to its estimated delivery date. 

Shein delivery times and shipping methods

When shipping from China, the primary challenge is dealing with long wait times. Consumers now expect fast two-day delivery more than ever, so waiting one or two weeks for an item to arrive can be frustrating. The best way to handle this is by being upfront and clear with customers about what to expect.

Here’s a look into Shein’s shipping times and what customers can expect in terms of costs and delivery options.

How long does Shein take to deliver?

Shein’s shipping timeframes vary based on where an order is being shipped to. However, in general, they provide two options:

  • Standard shipping: Delivers in 9-12 days for the U.S., 9-13 days for Canada, 8-9 days for the UK, and 7-10 days for Australia.
  • Express shipping: Delivers in 7-9 days for the U.S., 6-9 days for Canada, 6-8 days for the UK, and 5-8 days for Australia.

Factors that influence Shein delivery times

Several factors can influence how quickly a Shein order arrives:

  • Shipping method: As mentioned above, Shein offers both standard and express shipping options. On average, express shipping arrives 2-4 days sooner than standard shipping.
  • Destination location and accessibility: Delivery times vary depending on the destination country and its proximity to Shein’s warehouses. Orders to major cities and urban areas typically arrive faster than those to rural or remote locations.
  • Product availability: If an item is out of stock or on backorder, it can delay the shipping process. Shein may need additional time to restock or source the product.
  • Order processing time: Shein usually takes 1-3 business days to process your order before it is shipped. This time is needed to prepare, pack, and dispatch your items.
  • Weather conditions: Severe weather events, such as hurricanes, snowstorms, or floods, can disrupt transportation networks, leading to delays in shipping and delivery.
  • Holidays and peak seasons: Delivery times may be longer during holidays and peak shopping seasons due to high order volumes and shipping congestion.

Shein shipping costs and free shipping policies

Sheins’ shipping costs are once again dependent on the destination that an order is being shipped to. In the U.S., shipping costs are as follows:

  • Standard shipping: Costs $3.99, but it’s free if your order exceeds $29.
  • Express shipping: Costs $12.90, but it’s free if your order exceeds $139.

These costs vary widely based on the country. For instance, express shipping to Canada costs $26 CAD while express shipping to the UK costs only £9.00. During big sales or holidays, Shein occasionally offers free shipping on all orders, no minimum required.

How to enjoy a seamless Shein shopping and delivery experience

Shopping on Shein is exciting, thanks to its trendy, affordable options, but navigating shipping and delivery can sometimes be a challenge. From tracking your package to managing potential customs fees, knowing a few best practices can help make the process smooth and stress-free.

Best practices for tracking your Shein order

Regularly checking your tracking number is the simplest way to stay updated on your package’s status. Shein provides this number once your order is shipped, and it can be accessed via your account or the email confirmation. If your package hasn’t moved in several days, try contacting Shein’s customer service or reaching out to the carrier directly for more details.

Managing customs duties and fees for Shein orders

When ordering internationally, customs duties and fees can sometimes be an unexpected cost. Most orders from Shein likely won’t incur a customs fee, but it’s a good idea to familiarize yourself with your country’s de minimis threshold to avoid surprises. 

How to overcome common Shein shipping issues

Shipping hiccups can happen to anyone, but knowing how to handle them can make all the difference. Here are some common issues Shein shoppers might face:

  • Lost packages: If your package is lost, contact Shein with your tracking number. They’ll typically investigate and either refund or resend the item.
  • Wrong address: Double-check shipping details before ordering. If there’s an error, reach out to Shein immediately to update the address before the package ships.
  • Shipping delays: Delays can occur due to customs, weather, or high shipping volumes. Check tracking updates and contact Shein or the carrier for assistance.

How ShipBob helps brands achieve fast, reliable shipping like Shein

Shein sets the bar high for fast, reliable shipping, but that doesn’t mean smaller brands can’t compete. With ShipBob, smaller brands have the advantage of moving quickly, customizing their branding, and creating personalized customer experiences. Brands can leverage ShipBob’s fulfillment platform to integrate additional social commerce and shopping channels like TikTok Shop, Facebook Marketplace, or even selling on Instagram gives these brands the ability to engage with customers directly and rival larger competition. 

But selling on multiple platforms, especially without the right fulfillment partner, can oftentimes be challenging. That’s why ShipBob’s omnichannel fulfillment solutions make it easy for brands to manage inventory and orders across multiple marketplaces. With tools like real-time tracking, advanced inventory management software, and more, businesses can streamline operations with ease.

Distributed inventory network for faster deliveries

Shein speeds up shipping by storing products in multiple regional warehouses. Similarly, ShipBob enables businesses to keep inventory closer to their customers, reducing delivery times. For instance, a clothing brand can store high-demand products like holiday sweaters in warehouses across the U.S., Europe, and Canada to ensure quicker deliveries during peak seasons when order volume might double or triple overnight.

Advanced tracking for improved customer experience

Real-time tracking tools keep customers informed and reduce inquiries like “Where’s my order?” By offering live updates, businesses build trust, manage expectations, and provide a smoother, more satisfying delivery experience.

Cost-effective global shipping solutions

ShipBob’s international fulfillment centers help brands cut costs by storing inventory near key markets, reducing transit times, and simplifying customs processes for seamless international deliveries. For U.S. shipments, zone-based pricing further enhances cost efficiency by calculating rates based on the distance between the warehouse and the customer. This ensures affordable shipping options for both local and cross-country deliveries, keeping logistics fast, reliable, and budget-friendly.

Get started with ShipBob

Get started with ShipBob by filling out the form below.

Shein shipping FAQs

Here are answers to commonly asked questions about Shein shipping.

Where does Shein ship from?

Shein ships from a combination of regional warehouses and international fulfillment centers. The shipping origin depends on where the item is stocked and the destination address.

Does Shein offer free shipping?

Yes, Shein provides free standard shipping on orders that meet a minimum spend threshold, which varies by region (e.g., $29 in the U.S.). Free express shipping is occasionally offered during special promotions or sales events.

What are the shipping options available with Shein?

Shein offers two main shipping options:

  • Standard shipping: Affordable and reliable for those who can wait a little longer.
  • Express shipping: A faster option for customers who need their items quickly.

Which carriers deliver Shein packages?

Shein partners with a range of carriers to deliver its packages, including USPS, DHL, FedEx, and various local courier services, depending on the destination.

What are the return and refund policies for Shein?

Shein allows returns for most items within 30 days of delivery, provided they are in unused condition with original tags and packaging. Refunds are typically processed within 7 days after the returned item is received.

What is the average delivery time for Shein orders?

Standard shipping typically takes 9-12 days, while express shipping takes 7-9 days to the U.S.

Order fulfillment services

You omnichannel fulfillment partner that's an extension of your brand, from unboxings to 2-day shipping.

Warehouse management

Have your own warehouse? Get ShipBob WMS to reduce mis-picks, save time, and improve productivity.

Global scalability

Grow into new geographies with ShipBob's international presence in the US, UK, EU, Canada, and Australia.

Written By:

Meredith is a Content Marketing Specialist at ShipBob, where she writes articles, eGuides, and other resources to help growing ecommerce businesses master their logistics and fulfillment.

Read all posts written by Meredith Flora