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The New Social Proof Levers for DTC Brands [With Neel Grover]

Neel Grover discusses how to recreate the in-store experience online, utilize your passionate customers, and other lessons from 17 years in ecommerce.

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How to Outsource Customer Service: When Ecommerce Customer Service Outsourcing Makes Sense

Is your high-touch customer service model scalable? Here are the signs that it might be time to outsource customer service for your ecommerce store.

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How to Perfect Your Ecommerce Holiday Advertising This Season

Learn how to leverage digital ads for your ecommerce brand to make the most of your holiday spend as we enter the busiest shopping season of the year.

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7 Surprising Ecommerce Statistics Related to Peak Season

Based on thousands of ecommerce merchants and millions of shipments, here are seven surprising ecommerce statistics related to the busiest time of the season.

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What VCs Look for in DTC Brands When They Invest [With Kate McAndrew]

Venture capitalist Kate McAndrew discusses what gets her to invest in DTC brands and the indicators of long-term success, scalability, and profitability.

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A Guide to Ecommerce Return Policies in 2025 [Infographic + Template]

Ecommerce returns can make or break your business. See the latest stats on ecommerce returns, return policy examples, and a return policy template.

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How to Make Shipping Part of Your Ecommerce Marketing Strategy

If you offer appealing shipping options on your ecommerce store — from free shipping to fast delivery options — don’t forget to make your customers aware of them!

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The Best Accounting Software for Ecommerce Shops and How to Choose

If you’re looking for the best ecommerce accounting software, we compiled a list of the top 7 best accounting solutions on the market.

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How the Streamlined Sales and Use Tax Agreement Affects Ecommerce Shops

Streamlined Sales Tax has an enormous impact on ecommerce businesses. Learn how the streamlined sales tax agreement affects your business.

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Brand is the Lifetime Value of Your Customer [With Taylor Holiday]

Taylor Holiday discusses how LTV is all about the ability to measure your brand’s existence. Learn how to get more customers to come back and buy again.

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