Winter ‘25 Release
Introducing the latest features to help you save time and money as you scale globally and boost customer loyalty.
Sell Everywhere
Optimize Your Supply Chain
ShipBob Capital 🇺🇸
Access flexible financing options to fuel your business growth with ease through our partnership with Slope, backed by J.P. Morgan. Unlock capital instantly with a direct line of credit to your bank account, giving you the freedom to withdraw whenever and however much you need. Choose from a variety of repayment plans with competitive APRs, providing you with a convenient and cost-effective way to access working capital.
Available for US-based merchants with an EIN and who make over $100K in annual revenue.
Get Started with ShipBob Capital
GMP & GFSI Certifications 🌎
Ensuring safe and compliant fulfillment of consumable products is a top priority for us. That’s why we’re excited to announce that we have GMP-certified fulfillment centers in the US (California and Pennsylvania) and the Netherlands and GFSI-certified fulfillment centers in the US (California, Pennsylvania, Illinois, and Texas), with plans to expand more this year. These certifications underscore our commitment to quality control, ensuring your products remain safe and compliant, from dock to doorstep.
Replenishment Recommendations for Inventory Placement 🇺🇸
ShipBob’s Inventory Placement Program (IPP) makes balancing and distributing inventory more hands-off than ever before. By end of February, IPP merchants will have access to an automated replenishment recommendations report within the ShipBob dashboard. This report updates weekly, giving you the insights you need to stay proactive, maintain optimal inventory levels, and avoid stockouts. Powered by your order data and our demand forecasting models, it takes the guesswork out of inventory distribution so you can focus on growing your business.
Get Started with IPP
On Site Support 🇺🇸
Reminder: All ShipBob merchants have access to on-the-ground support at our US fulfillment centers, just a phone call away. Our Operations Support Managers are on site and ready to assist, responding to support inquiries within a 4-hour SLA. Whether you need kitting validations, pack fit tests, dimension verifications, or other warehouse support, our team is here to help you avoid delays and keep your supply chain on track.
Need to reach out? Contact your Merchant Success Manager or create a case for Merchant Care.
New Reports Repository 🌎
We’re adding new reports to our reports repository each month to give you the real-time insights you need to make quick, strategic business decisions. By end of February, you’ll have access to new ‘Billing Summary’ and ‘Business Performance’ reports, and you’ll see updates to the ‘Shipping Cost & Speed’ report to put more critical data points in the palm of your hand.
Give your customers faster, more reliable shipping.
Orders Page Improvements to Manage Order Types, Splits, & Exceptions 🌎
The Orders Page is the most used page of the ShipBob dashboard. We’ve collected and applied feedback from our merchants to better fit daily tasks and increase operational efficiencies, helping you:
- Get clear insights into order splits for large B2C or B2B sales orders and track their progress in real time.
- Customize orders and shipments views to show information that is most important to you.
- Enhance filtering options and streamline the layout to quickly find orders and shipments.
- Include more data in order exports like order tags, store details, and tracking URLs.
SKU Search Added for WRO Bulk Uploads 🌎
We heard your feedback and you can now include SKUs in the WRO bulk upload template, making another aspect of your operations faster and more efficient.
Line-Item Pricing on Packing Slips 🌎
Display SKU-level pricing on packing slips, giving customers a clear, itemized breakdown of their purchase.
Sell Everywhere
Delight Shoppers
ShipBob Customization Suite 🇺🇸
Multiple options for gift notes and marketing inserts to take your branded unboxings to the next level.
Give your customers faster, more reliable shipping.
Premium Gift Notes 🇺🇸 By Request
This option gives your customers the ability to include a 4×6 inch postcard with a personalized message when gifting your products. Printed at time of pack in color on high-quality branded card stock with handwritten font for a personal touch, Premium Gift Notes are a great way to make gifting easy.
Coming later in 2025, we will also be offering a Fully Customizable Premium Gift Note. This feature will enable customers to purchase seasonal and year-round foldable greeting cards at checkout for Shopify stores.
Standard Marketing Inserts Printed On-Demand 🇺🇸 By Request
With Standard Marketing Inserts, you can upload a custom 4×6-inch image designed by your team for seamless brand alignment and clear messaging. Instead of sending ShipBob inserts in advance, we’ll print and pack them with each order at our fulfillment centers, ensuring a loyalty-boosting unboxing experience that drives repeat purchases throughout your campaign. You can update your image as often as you’d like, with the new inserts being printed, picked, and packed as soon as you upload and enable it.
Fully Customizable Marketing Inserts 🇺🇸 Early Access
Tailoring the unboxing experience to shoppers’ buying habits is essential, as 71% of consumers expect personalization during their shopping experience. Our partnership with UnDigital gives you direct access to create and deploy unlimited promotional inserts with any order, working with their team of experts to refine audience targeting and messaging for maximum impact.
Dedicated ShipBob Tracking Page for ShipBob Logistics Orders 🇺🇸
Starting at the end of March 2025, we’re rolling out a new ShipBob branded tracking page for qualifying orders. This page will provide a single-threaded tracking experience and increased visibility from middle-mile to last-mile and doorstep. Plus, new detailed order statuses offer greater transparency for both merchants and their end customers. Order that qualify include those that:
- Are placed from a Shopify, WooCommerce, BigCommerce, eBay, ShipStation, or Squarespace store or ShipBob’s Public API.
- Flow through the ShipBob Logistics middle-mile network.
- Are shipped via our standard US domestic ship option.
Sell Everywhere
Connect & Build Anything
Daasity Integration 🌎
Enhance financial reporting on Daasity with precise ShipBob cost data.
With ShipBob’s direct integration to Daasity, you can automate pushing your actual ShipBob shipping and fulfillment costs into comprehensive revenue reports and analytics in Daasity.
Get Started with ShipBob & Daasity
Single Login to Manage Multiple Linked Accounts 🌎 Early Access
Managing multiple ShipBob accounts for different brands or international markets? Our new feature lets you switch between linked accounts with a single login. With a primary and subaccount structure, you can easily access all your accounts without repeated logins, streamlining daily operations.
Request Early AccessLoop Returns Integration Update 🇺🇸
Loop Returns now supports returns going to multiple ShipBob warehouses. Direct RMAs to the right ShipBob warehouse based on destination, ensuring accurate returns processing and avoiding misrouted packages.
Self-Serve App Creation & Publishing 🌎
Developers and service integrators can now build and publish multi-user apps and integrations through the ShipBob dashboard. Once an app has been created, you can submit it for review to ShipBob and have it published in the ShipBob App Store.
Inventory API Enhancements🌎
We’ve listened to developer feedback and made improvements to our inventory API for enhanced performance and data accuracy and a more streamlined integration.
Sell Everywhere
Sell Everywhere
Units of Measure (Each, Case, or Pallet) Enhancements in the ShipBob Dashboard 🌎 Early Access
We’re working on exciting enhancements to streamline your operations and give you instant access to detailed SKU configuration data. Merchants in our early access program, launching at the end of March 2025, will be able to save four units of measure (each, inner case, master case, and pallet) under the same SKU for newly added products. Plus, a new SKU configuration view within the Product Catalog will provide greater visibility into how your products are structured from manufacturer to ShipBob.
Sell on SHEIN and Temu Marketplaces and Fulfill Orders with ShipBob 🇺🇸
ShipBob integrates with Temu (available now) and SHEIN (coming soon), allowing you to automatically sync your orders, tracking updates, and more. Learn more about the Temu integration here and SHEIN Marketplace here.
SKU-Level Inventory Sync for Streamlined Sales Management 🌎
Merchants with Shopify, BigCommerce, and Amazon stores can now sync inventory to ShipBob at the SKU level. This feature offers tailored inventory sync settings to individual products, optimizing sales strategies, flash sale executions, and product drops.
Sell Everywhere
Go Global
Give your customers faster, more reliable shipping.
New Integrations with Open Border & Shopify Managed Markets 🇺🇸
Our DDP shipping integrations help brands scale globally with confidence and access more ways to elevate the international shopping experience.
With Open Border and Shopify Managed Markets now a part of our DDP shipping partner mix for shipments originating in the US and destined to other countries, you can offer hyper-localized shopping experiences and transparent checkouts that boost conversion rates and keep customers coming back.
Get Started with DDP
Direct Debit Payments from Bank Accounts Available Globally 🌎
We’ve expanded payment flexibility, so any ShipBob merchant can pay via self-serve direct debit in the local currency of their ShipBob dashboard.
ShipBob’s Global Locations
Fulfill in-country or ship internationally (DDP or DDU) to 250+ destinations from any ShipBob location in the US, UK, EU, Australia, and/or Canada.
🇬🇧 United Kingdom
📍 Birmingham, Manchester, and Wellesbourne
🇪🇺 European Union
📍 The Netherlands
🇦🇺 Australia
📍 Melbourne and Sydney
🇨🇦 Canada
📍Toronto and Vancouver
🇺🇸 United States
📍 50+ across multiple regions
People Said…
Optimize Your Supply Chain
By distributing our inventory across ShipBob’s US fulfillment centers, we have seen our own warehouse’s order flow drop to manageable numbers while maintaining peak sales during peak season. ShipBob’s dynamic models to provide optimum distribution which has helped us keep inventory at ideal levels and avoid stock outs.
Tom Wall, Vice President of Global Warehousing & Logistics at Beachwaver
Delight Shoppers
We’ve been able to use ShipBob’s Customization Suite to create a great initial impression. Customers have been tagging us in their unboxing photos on Instagram which has been great.
Callie Tivnan, E-commerce Manager at Barefaced
Connect & Build Anything
One of the biggest surprises with ShipBob is the number of integrations we’ve been able to use. We’ve been able to improve our omnichannel experience as a result of our partnership. For example, we’re fulfilling our TikTok Shop orders through ShipBob, which we’ve been able to greatly increase. And the fulfillment times are incredible. 98% of our Tik Tok Shop orders are being fulfilled on the same day they are placed
Jessica Stoller, Director of Supply Chain and Operations at Arrae
Sell Everywhere
Retail distribution with Walmart has had a tremendous impact on our revenue growth, and the quality and consistency we’ve seen with ShipBob’s B2B solution has enabled us to tap into this sales channel effectively. We know we can rely on ShipBob to get the nitty gritty operations right and handle distribution across 4,000 Walmart locations with ease.
Sergio Tache, Founder and CEO of Dossier
Go Global
Using ShipBob DDP allows us to ship worldwide and we’re lucky that ShipBob has a solution like that. Having ShipBob integrated with our Shopify platform, international orders come through seamlessly without any intervention or manual work. All customs documents are loaded onto the order and handed off to the local international carriers. This DTC process is so valuable for our around the world.
Sal Perera, Director of Supply Chain at CLEARSTEM
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